Website Privacy Policy – Chase Recovery
Important INFORMATION ABOUT WHO WE ARE
Chase Recovery respects your privacy and is committed to protecting your personal data. We do not sell personal data to third-party companies.
This Privacy Policy explains when, why and how we collect your personal information, how we use it, and how we keep it secure.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this Privacy Policy together with any other privacy notices we may provide on specific occasions, such as our Cookie Policy, so that you are fully informed about how and why we use your data. This policy supplements other notices and is not intended to override them.
Our Partnership within the Staffordshire Treatment and Recovery System (STaRS)
– We may share relevant information within the partnership to support individuals on their recovery journey.
– All data sharing is done in a lawful, transparent, and proportionate manner in line with GDPR, and always in the service of improving care, reducing duplication, and enabling recovery.
Chase Recovery is proud to be part of the Staffordshire Treatment and Recovery System (STaRS). This partnership was launched on 1st April 2024 and is led by Inclusion, part of Midlands Partnership University NHS Foundation Trust (MPFT), in collaboration with Staffordshire County Council, BAC O’Connor, and Betterway Recovery.
Together, we work to deliver an integrated, person-centred approach to drug and alcohol treatment services. As a partner in STaRS:
– We abide by the same Data Protection Impact Assessments (DPIA) and GDPR standards of conduct as the NHS and other system partners.
CONTROLLER
Chase Recovery is the data controller for personal data collected via this website.
Contact details:
Legal Entity: Chase Recovery
Addressee: Attn: Data Controller
Email: support@chaserecovery.co.uk
COLLECTION AND USE OF PERSONAL INFORMATION
Personal information refers to information that can identify you, such as your name, phone number, or email address. In general, you can browse our website without providing personal information.
We use analytics tools such as Google Analytics, Facebook Insights, and YouTube cookies to understand visitor behaviour. These tools collect anonymous, aggregated data and do not identify individuals.
We use your IP address for website security purposes (e.g. protection against malware). This information is not linked to other personal data.
If you contact us via an email form, the information you provide is transmitted securely and treated with confidentiality. These forms use SMTP with TLS/SSL encryption to protect your data in transit.
SPECIAL CATEGORIES OF PERSONAL INFORMATION
We do not collect any special categories of personal data (e.g., health, race, religious beliefs, sexual orientation) or information about criminal convictions through this website.
THIRD-PARTY LINKS
Our website may contain links to third-party websites, such as social media platforms. We do not control these sites and are not responsible for their privacy practices. We encourage you to read their privacy policies before submitting any personal data.
DISCLOSURE OF DATA
We will never share your personal data with third parties without your explicit consent, unless we are legally required to do so or are doing so as part of our role within the STaRS partnership, in line with GDPR and data-sharing agreements.
SECURITY
We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss. However, please be aware that no system is completely secure, and we cannot guarantee the security of information you transmit to us over the internet.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on this page. We encourage you to review this page regularly to stay informed. Continued use of our site constitutes your acceptance of any changes.
[Page Updated: 1 July 2025]